Platform Settings

The Settings area lets administrators configure all aspects of your SKU Manager workspace.

Users & Roles

Manage team access under Settings → Organization → Users:

• Invite new members by email
• Assign roles (Admin, Manager, Warehouse Staff, Read Only)
• Deactivate accounts without deleting their activity history

Organization Profile

Update your organization name, logo, time zone, and default currency under Settings → Organization → General.

Time zone

Your organization's time zone is a choice you make — SKU Manager never picks one for you. Until you choose, the Time zone card shows Not set — using UTC until you choose.

• Choosing: search the full list by city, region or UTC offset (for example a city name, or "+5:30"), pick your zone and click Save time zone. Each zone shows its current offset from UTC.
• Suggested from Shopify: if you have connected a Shopify store, its time zone is offered as a suggestion with the store's name. Click Use this to choose it. Nothing is saved until you do; if your stores are in different zones, each one is listed.
• Changing it later asks you to confirm first.

What uses it:

• Xero "Invoices start from" date. The date is read in your organization's time zone, so it can't be saved until you have chosen one. If you change the time zone later, save the start date again — until you do, the Xero mapping lists it as a blocker and nothing posts.
• Dates on invoices, packing slips and pick lists for orders that don't come from a Shopify store. A Shopify order's documents use that store's own time zone, so they match the order confirmation your customer received. Before you choose, these dates are printed in UTC.

Your own time zone, under Settings → Profile → General, is separate: it only affects you.

Billing & Plans

View your current plan, usage, and invoices under Settings → Organization → Billing. Upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

API Access

Generate API keys for external integrations under Settings → Organization → API Keys. Each key can be scoped to specific permissions and rotated independently.

Notifications

Configure email notification preferences under Settings → Profile → Notifications. Set triggers for low stock alerts, new orders, and sync errors.

Warehouses

Add and manage physical warehouse locations under the Warehouse area. Each warehouse can have its own locations (zones, aisles, bins) to support detailed pick routing.

Audit Log

Every action performed in the workspace is logged. Audit and activity records are available to platform administrators under Settings → Platform Admin → Activity, filterable by user, date, and action type.