Notifications & Alerts

SKU Manager sends alerts when inventory falls below reorder points, when orders require attention, and when background operations complete. Configure which notifications you receive and where they are delivered.

Low Stock Alerts

Low stock alerts fire when a variant's available quantity drops to or below its reorder point.

To configure reorder points:

1. Open a product variant and go to the Inventory tab
2. Set the Reorder Point value
3. Click Save

When the alert fires, it appears on the Dashboard under Action Items. To also receive an email:

1. Go to Settings → Profile → Notifications
2. Add one or more email addresses
3. Toggle Email Alerts on
4. Click Save

Emails are sent once per alert, not repeated until stock recovers above the threshold and drops again.

Order Notifications

Event	Who receives it	How to configure
New order received	Assignable by store	Settings → Organization → Shopify
Order awaiting action for >X hours	Managers	Settings → Profile → Notifications
Return received	Warehouse team	Settings → Profile → Notifications

Dashboard Alerts

The SKU Manager dashboard surfaces time-sensitive items under Action Items:

• Orders not picked within your configured SLA window
• Variants with stock at or below reorder point
• Purchase orders overdue for receipt
• Sync errors from connected stores

Click any item to navigate directly to the relevant order, product, or sync log.

Notification Preferences per User

Each team member can set their own notification preferences:

1. Go to Settings → Profile → Notifications
2. Toggle individual notification types on or off
3. Click Save

Admin-configured notifications (e.g. low stock email recipients) are set at the workspace level and are separate from per-user preferences.

Browser Push Notifications

For real-time alerts in the browser:

1. Go to Settings → Profile → Notifications
2. Click Enable Push Notifications
3. Allow the browser permission prompt

Push notifications appear even when SKU Manager is in a background tab. They are supported in Chrome, Edge, and Safari on desktop, and in Chrome on Android.